ChewVine ("we", "us", "our") operates [WEBSITE]. This policy explains what information we collect, why, and how we protect it.
What we collect
1. Information you give us: name, email address, shipping address, and payment details when you place an order.
2. Information collected automatically: browser type, IP address, pages visited, and cookies. We use Shopify's built-in analytics to understand how visitors use our store.
How we use it
1. To fulfill and ship your order.
2. To send order confirmations and shipping updates.
3. To respond to your questions or requests.
4. To improve our store and customer experience.
We do not sell your personal information. We do not share it with third parties except as needed to process your order (Shopify for payments, our shipping partner for fulfillment).
Marketing emails
We will only send you marketing emails if you opt in. You can unsubscribe at any time using the link at the bottom of any email.
Data retention
We keep your order information for as long as needed to fulfill our obligations (returns, refunds, customer support). You can request deletion of your data at any time by emailing support@chewvine.com.
Cookies
We use cookies to keep your cart active and to understand site traffic. You can disable cookies in your browser settings, but some store features may not work properly.
Third party services
Our store is hosted on Shopify. Shopify's privacy practices are described in their privacy policy at shopify.com/legal/privacy.
Your rights
If you are a California resident, you have additional rights under the CCPA. Contact us at support@chewvine.com to exercise them.
Children
We do not knowingly collect information from anyone under 16.
Changes
We may update this policy from time to time. The latest version will always be available on this page.
Contact
For any privacy questions, email support@chewvine.com.